Help and FAQs


These are the most common questions individuals ask when using the site. If you do not see a section that applies to an issue you’re experiencing, or if you have a recommendation for how we can improve these materials, please do not hesitate to contact Anthony at ASDWA.

Scroll down for Help with ASDWA News Blogs, UserVoice, or the Discussion Forums.


Do I need an ASDWA ID to use the site? Public vs. Member Information

You do not need an ASDWA ID to use this website ( There is a log-in box linked through the header on every page, but you do not need to log-in to interact with our public content. ASDWA IDs are specifically used by our Members and Associates to access protected areas of our site. Please visit the Login page to request an ASDWA ID by filling out the Login Request Form linked through that section.

Requesting Access to Protected Content

ASDWA Members, their staff, and EPA representatives can request an ASDWA ID by sending an email to the site administrator, or by visiting the Login page and using the ASDWA Login Request Form. Contractors in direct support of states, or working directly with EPA, should contact Anthony of ASDWA to request access.


Where can I find information on upcoming conferences or events?

All of ASDWA’s Conference and Event listings, including webinars, can be accessed through the Events page.

Where can I find information from past conferences or events?

Past conference and webinar materials can be accessed from the Events page. Click “Previous Events” to access older events and any summary materials collected. If you’re looking for webinar recordings, please visit our Public Video Library. If you do not see the event you’re looking for, please contact Anthony DeRosa of ASDWA through the Contact Us page.

Can I register online for ASDWA events?

Absolutely! Look for registration options in the detail view for any event or webinar on our Events page.

Contact Us

The Contact Us page is accessible in the top right of the page – visible on every page. Use this form to send an email to the web administrator [Anthony of ASDWA] if you are experiencing technical issues or have a question. You may also send a message to

For Registered Users of

Entering the Forums

There are a couple of ways to access the ASDWA Forums:

  1. All registered users of the website have access to the ASDWA Forums. When an individual is logged into the site, they will see a link in the top navigation called “Forums“. If you are logged into the site, but do not see this link, please contact the site administrator to check your profile permissions.
  2. You may click the “Post Link” or “Quick Reply” link at the bottom of the email notification you receive as part of a category subscription to the Forums.

Forum Subscriptions

Subscribe to a Forum or Topic:

To subscribe to receive email notifications of new activity in a Forum or Topic, visit the ASDWA Forums. From the main forum directory, click the title of any Forum Area you wish to subscribe to [for example, CapCert Community Forum, SDWIS Legacy Forum, or Legionella]. Once you’ve entered that discussion forum, you will see a link to “Subscribe” at the top if the page [to the far left of the Search field on that page]. Once you’ve subscribed, that link will change to “Unsubscribe”, which you can do easily from this view.

To subscribe to an individual Topic within a Forum, click the title of the Topic and look for the “Favorite” and “Subscribe” links to the right of the page, under the Search field on that page. “Favorite” will save this specific discussion to your profile where you can reference it at a later date. You will not receive notifications of discussion you favorite – it’s just a way to bookmark a helpful post. “Subscribe” will send notifications if there is new activity in this discussion.

Manage Subscriptions:

You can manage your Forum Subscriptions from the main Forum page [] by clicking the “Manage Subscriptions” link above the category listing. The page will display any Forums, or individual Topics, you are subscribed to. To stop receiving email notifications of new activity, simply click the Red X next to the Forum or Topic title.

ASDWA’s Weekly Update Newsletter

ASDWA’s Weekly Update delivers the most important drinking water news and event announcements to your Inbox each week. Subscribers now have the option to add content from any combination of our news blogs, based on interest, to their weekly newsletter. Learn more.

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ASDWA’s News Blogs

Interested in following an ASDWA News Blog? You can learn more at

ASDWA’s UserVoice Forums

All ASDWA UserVoice forums are located at Look to the lower right-side box for a list of all available ASDWA UserVoice forums. Please note, you must be signed in to view protected forums.

If you need additional direction, look for a link to ASDWA UserVoice Guide available at the top of every ASDWA UserVoice forum.