National Critical Infrastructure Security & Resilience Month

The third week in this November celebration is dedicated to being prepared.  Build relationships with your critical customers, emergency response partners, and other key stakeholders.  Get connected and engage your community before an emergency or disaster happens.

EPA’s Community-Based Water Resiliency Tool can help you organize your approach.  This umbrella tool contains information to help you plan for a water service outage.  It contains strategies to host community-wide meetings or workshops; help you to assess your current level of preparedness; and identify available water resilience resources.   Click this link for more information

A critical factor in any successful preparedness plan is to communicate frequently and effectively with your customers.  The EPA Water Utility Public Awareness Kit contains lots of useful materials – sample mail inserts, Public Service Announcements, brochures, and videos – that all can be used to convey to value of water and wastewater services in your community.  To access the public awareness kit, just go to: