WSD Webinar Reminders – Hurricanes and Customer Complaints

Our colleagues at EPA’s Water Security Division are hosting two webinars in the coming weeks that may be of interest to you.  See below for details and feel free to share these opportunities with colleagues and water systems.

Puerto Rico Water and Sewer Authority’s Response to Hurricane Maria

DATE:              August 8, 2018

TIME:               1:00-2:00PM (eastern)


 During this webinar, Eli Diaz-Atienza, President of Puerto Rico’s Water and Sewer Authority (PRASA) will describe how the utility was impacted by the loss of power caused by Hurricane Maria. At its peak, PRASA was using 1,610 generators at its 114 drinking water plants, 51 wastewater plants, and pump stations. During the webinar, Diaz-Atienza will discuss some of the challenges with operating, maintaining, and fueling the generators. The webinar will also summarize some of the lessons learned and plans for increasing PRASA’s resilience.

Customer Complaint Surveillance for Detecting Drinking Water Contamination

DATE:              September 11, 2018

TIME:               1:00 PM EDT


This webinar will describe how water quality complaints from customers can be analyzed in real time to detect emerging water quality problems. It will describe methods and tools that can be used to analyze historical data to set thresholds that minimize the frequency of invalid alerts without compromising detection capabilities.