WaterOperator.org – A Very Helpful Resource

This post was originally published on this site

Editor’s Note:  ASDWA invited WaterOperator.org to share some basic info about the program and highlight how it can be used as a resource for both state staff and small system operators.

As a primacy agency, you likely work with a limited and often-shrinking budget to carry out the programs delegated to you under the Safe Drinking Water Act. How you carry out your public health protection duties may look different from your neighboring states, but you share the problem of not having enough time and resources to support your systems the way you would like to.

U.S. EPA’s funding for training and technical assistance is designed to fill in some of those gaps and do so with a national perspective, creating opportunities to serve primacy agencies and water systems alike.  WaterOperator.org is a prime example.

Started in 2009 at the University of Illinois under the USEPA technical assistance centers program, WaterOperator.org provides easy access and relevant information to support you and your water systems. The completely free and unbiased website focuses on the challenges specific to small systems and houses a national training calendar and vast resource library, as well as delivers a twice-monthly newsletter.

Here are some of the key problems with using online information and the solutions WaterOperator.org provides:

  1. Helpful resources buried in confusing websites. Information is hard to find, sometimes even on your own agency’s website. Even if you know what you’re looking for, it can sometimes be a real challenge and time commitment to locate the information. WaterOperator.org provides value-added information for more than 18,000 free and publicly available resources, accessible via a nested search engine. The resources are constantly updated and leverage the best materials from over 800 state and federal agencies, technical assistance providers, trainers, and industry associations. If your website doesn’t have it, chances are someone else around the country does. And with WaterOperator.org, you can find it quickly and easily.


  1. Training events spread across multiple pages and sites. Within your jurisdiction, how many organizations are providing drinking water training to your systems? It is likely more than a dozen. WaterOperator.org indexes over 11,000 training events every year, all in one easy to search calendar, so you can feel confident sending operators, utility managers, and local decision-makers to it. WaterOperator.org’s staff has done the legwork to make it easy for you.


  1. Lack of time to keep abreast of industry news. Your day to day focuses on helping water systems protect public health. Travel to conferences and staying up to date on drinking water issues is not always easy or possible. WaterOperator.org’s staff are consistently searching for relevant information to support you. Their newsletter, which comes as an email twice each month, provides useful news you can use and share with the communities you serve. Every issue features a free upcoming webinar led by an industry organization, technical assistance provider, or compliance agency, as well as information on the newest resources available.

There’s no substitute for the face-to-face support you provide your water systems.  However, WaterOperator.org provides you access to information that saves time and effort by putting the best news, resources, and training events in one easy-to-access place.

WaterOperator.org is a collaboration between the Rural Community Assistance Partnership and the University of Illinois, funded by the USEPA. The best way to remember this essential tool is by signing up for the WaterOperator.org newsletter. If you and your staff would like more information or a demo of the site, contact WaterOperator.org at info@wateroperator.org.